Tag Archives: Issues

Clearing Google Play Cashe

2 Sep

497 Error ~ or How to Clear your Google Play Cashe on Samsung Android Phone

Now that I am in China, I have learned that having the WeChat application (texting app) is absolutely vital to living here.  However, when I attempted to download it to my mom’s Samsung Galaxy Phone, it kept giving me an Error 497 message and refusing to download.  After a few days of fiddling with it, I finally figured out the problem (can apply to other apps having errors to)~ I needed to clear the Google Play Cashe (it screwed up on the first download and this scrambled its brains 😛 )

1. Go to your Phone’s home screen.

2. Find “Settings” (Usually looks like a Gear)

3. Go to the “More” tab.

4. Find “Application Manager”

5. Go down the list to find “Google Play Store” (or app you are struggling with) and Click to open

6. There will be a lot of information here ~ “Force Stop”, “Uninstall Updates,” and a certain ways down, you will see “Clear Cashe”

7. Click the “Clear Cashe Button”

8. Now close and go try your app again!

Good Luck!

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