Fun times with a 5 hour #layover at #ICN #airport! The historical parade was out in force for photo shoots, and #angelinus coffee served up some delicious #peachtea and cookies & cream smoothie.
Tag Archives: flight
#Travel Woes
24 Jun
It’s official – my name is too long for China 😭 They took my boarding pass away and had to get special approval for my name 😂 Finally (after deliberation) they officially agreed to just write it on the pass. 😜
Aer Lingus “Study in Ireland Program”
20 Jul
For my first return post, I thought I’d share a nice deal offered especially to Study Abroad Students!
According to their website, AerLingus (an Irish airline) is offering students studying in Ireland a special deal this summer through their “STUDY IN IRELAND Program.”
They’ll be offering “special airfares and a free date change to their return flight.” I like how it says you can change your return flight. Probably because so many students fall in love with Ireland and just want to stay a little bit longer (I know I did!). Actually, it says you can even move the date of your return flight up (but who would want to?!?).
The offer is for travel to or from Dublin or Shannon, Ireland on the following dates:
- August 17-December 20, 2016 (Fall Semester)
- January 6 – May 30, 2017 (Spring Semester)
Flights include those to/from Boston, Chicago, Hartford (as of Sept. 2016), Los Angeles, New York, Newark (as of Sept. 2016), Orlando, San Francisco, Toronto, and D.C. Only individual students studying abroad get this special plan.
However, the website also offers “special fares for Family & Friends Interested in travelling with or visiting the student while in Ireland (fares based on availability).” Awesome! Your best friend could come and visit you too!
For more details about the specifics and limitations, you can use the following resources:
- Website: https://new.aerlingus.com
- Email: specialdeals@aerlingus.com
- Phone: (877) 351-6665
If you try this program out, let us know how it goes! Excellent? Good? Bad? Terrible? Pass it on!
DISCLAIMER: This website is not affiliated with Aer Lingus in any way. My and my website are not responsible for anything AerLingus does or the program they are offering or anything else. I’m just letting you know what the website says.
Use a “Fake” Location to Get Cheaper Plane Tickets
14 MarI tried it with a flight from CGO (Zhengzhou) to SEL (Seoul). The flights in CNY were $5 cheaper, which isn’t much in USA terms, but since I get paid in RMB that’s basically a $30 savings! **DB
“Use a “Fake” Location to Get Cheaper Plane Tickets”
by Erica Ho via “MapHappy“
I can’t explain airline pricing but I do know some plane tickets can be cheaper depending on where you buy them or, even better, where you appear to buy them from. This is all about leveraging foreign currencies and points-of-sale to your advantage.
For reasons I never quite understood, every time I tried to book a domestic flight in another country, the prices were always exorbitant. But, say, once I was in Bangkok, that same flight that was once $300 would fall to $30 almost inexplicably. This phenomenon is because a ticket’s point-of-sale—the place where a retail transaction is completed—can affect the price of any flight with an international component.
Most people don’t know there is a simple trick for “changing” this to get a cheaper flight on an airline’s website; it’s how I managed to pay $371 for a flight from New York to Colombia instead of $500+. Though it can be used for normal international flights, it often works best when you’re buying domestic flights in another country. (Point in case: A Chilean friend once told me Easter Island flights were much cheaper to buy in Santiago instead of abroad.)
To demonstrate how this scheme works, we ran a one-way search from Cartagena to Bogotá—two cities in Colombia—for June 17 on Google ITA, Kayak and Skyscanner. To keep things simple, I’ll ignore a VivaColombia flight that Skyscanner found because Google ITA and Kayak do not include smaller airlines in their searches. Instead, we’ll be comparing two large airlines that fly this route, LAN Airlines and Avianca.
Unsurprisingly, Kayak takes a U.S.-centric approach. Going the path of least resistance, a Kayak search shows that the cheapest flight on LAN is $116 and the cheapest flight on Avianca is $137. If we run this exact search in Google ITA with New York City as the point-of-sale, we see those exact numbers. Skyscanner returns similar results: the cheapest flight on LAN is $114 and on Avianca it is $136.
Though Skyscanner actually has the best prices, let’s not stop there. Instead of using an American city as the point-of-sale, let’s use Colombia as the point-of-sale, something that can only be searched for in Google ITA. You actually don’t have to tweak a thing because the departure city is usually set as the default for this option — that said, it’s possible to change this to any place in the world you want. The main difference is we’ll get the price in Colombian pesos and that’s *exactly* what we want.
In this new search, the cheapest flight on Avianca is 116,280 COP and the cheapest flight on LAN is 173,820 COP. That of course means a lot of mumbo jumbo to most people, so let’s convert that over to U.S. dollars. The same Avianca flight now approximates to $61.59 while the LAN flight is $91.96. In short, you’d be saving $22.04 on the LAN flight and $74.41 on the Avianca flight by simply paying in a different currency. The price difference between the cheapest flight in both the U.S. and Colombia search is $54.41. That’s how much you’ll end up saving just by comparing the flights in different currencies. . . . .
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Airline Reviews: Air China
26 Aug 
Date:
2014
Airline:
Air China (China Air)–International and Domestic (2 flights ~ IAD to PEK and PEK to CGO).
Plane:
Pre-flight Interactions:
My university paid for and arranged the flight tickets, so I have no idea how that process went down. We just got the e-ticket confirmation and got ready to go.
The best part of Air China though came on the transfer from United to Air China in Washington, DC. You can read all about the horror story with United here, but long story short I accidentally checked the carry-on bag that had my passport in it at the request of United. Upon realizing the issue, I spent 2.5 hours being given the run-around by United as to where my suitcases were and how to access my passport. Finally, I abandoned the idea of getting any help from them and went to the Air China desk. I was instantly directed to the manager (it took about 4 minutes from reaching the busy counter for them to get me through to someone who could help ~ great timing), to whom I explained the issue and asked if they could tell me when they received the suitcases from United so I could find my passport in them. The manager informed me that the plane would be leaving shortly, but that if I went ahead and checked in and went through security, she would personally bring the bags to my gate (since the bags had been through security I couldn’t touch them, but she would let me point to the pocket where it was).
I hurried on ahead and made it to the gates with no time to spare. They were actually holding the plane for us to run ahead, they had my passport in hand already when I got there, suitcases were on the plane, and I was escorted through all in about 10 minutes. The entire interactions with them (outside of security) only took about 25 minutes, so much more satisfying than the 2.5 hours with United where I hadn’t gotten anywhere. The flight attendants / employees were amazingly gracious about the whole situation, and everything was far less stressful than my experience with United had been.
Baggage Allowance:
Carry-On ~ 21″ x 15″ x “7 at less than 11 lbs.
Checked ~ 62″ linear (70 lbs for First/Business; 50 lbs for Economy)
On international flights, First/Business Class customers get 2 free carry on bags, and Economy gets 1. We were each carrying on us a carry-on bag, a full backpack, and random odds and ends (I was lugging a pillow in a suction bag, a book, my drink, etc.). Luckily, we did end up checking our carry-on bags clear through for free due to United’s original lack of space in their compartments. United wasn’t actually going to pay for that later (DC United didn’t want to pay for what Denver’s United had promised to cover), but after we spoke with Air China, they called up a manager who worked it out and got the carry-ons checked clear through—another area where Air China pulled through when United failed.
On international flights, First/Business Class customers get 2 free checked bags that can weigh as much as 70lbs each; Economy customers get 2 free check bags weighing 50lbs or less each.
Boarding:
Boarding was a little touch-and-go, perhaps through no fault of their own. I already described the whole thing about boarding in DC, the rest of which went pretty well. The poor flight attendant guy didn’t realize that I was packing a couple layers of clothes (trying to save on weight 😛 ) and attempted to give me one of the seat belt extenders. He really was very discreet about it all, and was attempting to be kind. When I showed that I didn’t need it though, it got him flustered, and our trip went a little downhill from there. It probably didn’t help that he later accidentally walked into the bathroom on me when the lock didn’t quite click correctly or that the bad turbulence made him and me crash and spill my drink on me. Honestly, I don’t think he could have handled it any more pleasantly than he tried to do and none of it was his fault. It really just wasn’t our flight 🙂
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Airline Reviews: Korean Air
17 Feb.jpg)
Date:
2012, 2013
Airline:
Korean Air–International & Domestic (8 flights).
Plane(s):
Airbus A330-200, Airbus A332 (no longer used?), Boeing 737, Boeing 777-200.
Pre-flight Interactions:
I prefer ordering Korean Air tickets via Orbitz or other online systems because their website is fairly complicated. One nice element is that it comes in a multitude of languages–English, Korean, Portuguese, Spanish, etc. It isn’t always so difficult to look up flights, but it can be difficult to compare them via their home site. There isn’t a lot of explanation as to what exactly their “Skypass” does for you, although I’ve signed up since the beginning. As far as I can tell, it just gets me through the check-in a little easier because I can have everything easily accessible online. They say that you can pre-check in via the web and just use their machine at the airport, but it has always failed for me. I might be using it wrong or not qualifying, but the instructions are confusing. It helps if you have ticket in hand, along with your itinerary, and your passport. That is enough for them to get started.
However, the personnel are amazing at their jobs. I can’t say that I have ever had a single complaint with them. Their English is superb, they get me through the lines quickly and efficiently, they have people standing around waiting to answer questions, and they are charming at it. They seem to have an unending line of patience because I can honestly say I’ve never seen the less than lovely. For all that I stumbled through on my first couple flights, they were fabulous. They always verified that I knew what I was doing and where to go, they actively came around the counter and led me to where I needed to go next, and they even worked with me the day I was late for the flight check-in. I can’t speak highly enough of their service.
The deal is that if you are flying internationally (and I often am), all airlines must honor the baggage requirements/allowance of the airline with the longest flight (if tickets are all bought together–not separately). I always try to get Korean Air’s baggage allowance if traveling.
First/Business Class always get 3 free checked bags, but it differs for Prestige and Economy depending on the destination. You can find all the rules here under At the Airport–>Baggage. Generally, Prestige gets 2 bags, while Economy gets 2 bags for to/from America and 1 for anywhere else. You also get a personal item (I always make it a backpack because it counts as a purse but is bigger) and a carry-on. Small tip, if you are stopping in other countries during our trip, buy all the tickets at the same time as you purchase your flight back/from the US. It gets you the 2 bags instead of 1.
Boarding:
Amazing. There are always 2-3 people at the gate waiting to answer questions and handle problems. They are extremely efficient at the process, working with children and the elderly first, then everyone else. Everyone is divided into groups and you just wait your turn, making the lines more manageable. The flight attendants greet you at the door, check your ticket, and direct you to your seat. If you need help (have kids, strollers, elderly, etc.) one of them will come with you to help you settle in. They never complain about weirdly shaped baggage or oversized items; they simply gather them all up to be dealt with quietly. Your seat already has the amenities there including a blanket, pillow, slippers, and water bottle. They are eternally polite in getting everyone situated, it’s a smooth process that eases both adults and children.
In Flight:
The best part about Korean Air is their customer service and amenities. Domestic is a little rougher because you don’t get the televisions or as many amenities, but I really appreciate having the water bottle already in hand. They arrive quickly when the button is pressed, and return promptly with your requested items. I once watched a flight attendants rock and walk a screaming baby for nearly an hour while the parents tried to sooth their other kids, and she acted like it was no big deal. They serve drinks and food to First Class first of course, but they move quickly and you don’t have to wait too long. The food is generally amazing (cakes, puddings, salads, curry, baked chicken, etc.), and it is actually a full meal. They offer soda, wine, water, juice, milk, etc. free generally, and usually come buy with snacks a couple of times. The seats are pretty well spaced with lots of leg room so I never feel crunched up (Domestic less so, but still better than AA), and they are comfy too.
By far the best part is the tv screens each chair has for international flights. They offer music (International, Korean, American, Country, radio, etc.), Television shows (European, American, Kdramas, comedies), Movies (dozens of films are always there including tons of kids films), tourism information, flight information, maps, even Video Games. Kids are entertained for hours, and I rarely see any making a big fuss on these flights. They can even compete together in the video games since the tvs connect for them. Some have plug-ins for USB cables too, which is nice if you have an I-pod or laptop.
Then there is of course the flying. I have run into some very late flights with Korean Air, but we were avoid a big storm hitting Korea and China so it couldn’t be helped. They are very careful about safety measure, demonstrating the procedures in case of emergency. They always alert you when the seat belt lights come on and explain the issue. Generally there is also an apology. They have been turbulent but not scary. It’s nice that the pilot comes out and thanks you as you walk off the plane too.
Luggage Retrieval:
This usually goes pretty well. I had one flight where my luggage wasn’t where they told me, but I’m not sure whose fault that was. My suitcases ended up in first class, so I had to hunt to find them, and then they changed the location of retrieval which confused things. But my suitcases always made it back, and I’ve never had anything break.
Overall Conclusions
I attempt to always get Korean Air if possible. To be honest, customer service is one of the most important things to me when choosing an airline; flying is stressful enough without having to deal with grouchy workers. So, I particularly appreciate their customer service and amenities. It helps that they sent me up to Business Class once after they had an opening and I slept at their feet the whole night before. I was also touched by the flight attendants relating to me personally. I once lost my boarding pass and the woman rushed all over helping me look and figuring out the process of what to do. I spent several minutes talking to one flight attendant as we waited buckled in for take-off (storm delays) with him describing everything I should see, talking about where I was from, etc. He then caught back up and wished me a good trip when we were leaving. That’s just how kind they are. Flying Domestic is less fun because the planes are more cramped, older, and offer less entertainment, but it is still as nice as I’ve found elsewhere.
The only negatives I see with Korean Air–They are almost always more expensive and I don’t understand enough about the Skypass for it to be doing me any good. Also, my miles are going to expire before I reach the upgrade, and I’m within reach if I could just afford one more international flight 😦
Airline Reviews: American Airlines
16 FebI should have done this ages ago, but I kept finding other cool things to talk about. So this is a tad late, but better late than never! (And I’ll update it next time I have to fly with them).
Date:
2012
Airline:
American Airlines (AA)–Domestic (2 flights).
Plane:
Pre-flight Interactions:
I ordered the tickets via Orbitz, so the process was fairly simple. My flight almost immediately appeared on the AA website as registered and confirmed. The website is easy enough to use; I actually went ahead and registered a membership with the airline, which simplified things. You have to keep either the “Record Number” or your AA number on hand if you want to look anything up though. I did have to call them with questions, and I was less than pleased. Although the questions were fairly simple (arrival times, baggage capacity), they redirected the calls several times and put me on hold repeatedly. When I finally got someone, they were abrupt and short. Hung up on me before I finished all my questions.
Baggage Allowance:
The deal is that if you are flying internationally (and I was), all airlines must honor the baggage requirements/allowance of the airline with the longest flight (if tickets are all bought together–not separately). I flew AA across country and took Korean Air to Asia, allowing me to abide by Korean Air’s baggage allowance. Still, the difference wouldn’t have been that significant.
First/Business Class customers get 3 free checked bags all the time, but it differs for economy depending on your destination. You can find all the rules here, but generally you get a personal item (I always make it a backpack because it counts as a purse but is bigger), a carry-on, and 1-2 checked bags (flights to/from Brazil and Asia are 2; rest are generally 1). This is pretty nice compared to other US airlines.
Boarding:
Once again the flight attendants and staff were gruff and short with the customers. They offered far too many sighs and rolling eyes. They stalk the aisles snarling at people trying to put stuff in the overhead, and pushing the customers out of their way. You can’t ask questions or they act like it’s a huge burden. The first flight, they actually yelled at some people whose stuff wouldn’t fit. I wasn’t much impressed either time. No sense of customer service–it’s obviously a job they dislike.
In Flight:
Still not terribly impressed with the service–it sucked both times. The food was awful, the snacks were nuts and water. The first time I had to ask for a water half-way through and was huffily/snottily told “We’re working on it, you’ll just have to wait!” It took nearly half-an-hour before I got anything. Kind of a problem when I was trying to take my medications. Second flight a baby next to me started crying and the attendant ignored the mom when she asked for a blanket. The baby had been asleep for forever before it actually showed up. It was annoying because in the interim, we could see the flight attendants standing around drinking coffee and chatting. The amenities on the plane aren’t very good either; I had to stick with my ipod.
The flight itself sucked big time. The plane was cramped, and we were all smashed against one another. Plus, I understand that flights aren’t always smooth sailing, but both of these were heart-stoppingly scary. Once, the plane’s humming stopped and the plane actually fell quite a ways. Not like moving downwards deliberately, we literally came up out of our seats (with the belts on) and hit hard when it stopped. Then pilot missed the landing twice and we had to circle around. Even when we made it, the landing was extremely bumpy. The guy next to me said he’s taken that flight dozens of times and it had never been that bad. I could maybe have understood that, but they never reassured us or said anything about turbulence. A couple times the seat belt lights (which stayed on most of both trips) came on without warning or comment. It was especially a problem after the whole plane dropping from the sky thing. I would have appreciated someone telling us that nothing was wrong with the plane. I was late arriving both times.
Luggage Retrieval:
This actually went pretty well. My luggage was where they said it was, and it was easy to grab and move. Nothing was broken, and the cases came out of it okay. I have big suitcases that often end up on bottom, so it’s always a good thing when they survive the journey.
Overall Conclusions
This is definitely not my favorite airline to fly with. The website/baggage allowance/other mechanics of the system were fine, but everything else was awful. The flight attendants were rude at best, unkind and problematic at worst. Their concept of customer service was non-existent, and it was obvious. The flights were too bumpy and nauseating–I’ve flown the same trip with other airlines and made it fine. Overall, I was sick and unhappy when it was over and I would avoid them in the future.
“She was free in her wildness. She was a wanderess, a drop of free water. She belonged to no man and to no city” ~ Roman Payne
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Airline Reviews: American Airlines
20 FebThis one was SERIOUSLY NOT GOOD!
Date:
2013
Airline:
American Airlines (AA)–Domestic (1 flight).
Plane:
Boeing 737
Pre-flight Interactions:
This is where everything went VERY wrong on the part of American Airlines. I ordered the tickets via CheapTickets.com, so the process was fairly simple. They didn’t show up on the AA list before my flight though, so I had to have the email confirmation in hand.
MAJOR PROBLEM:
I was coming in from Seoul, South Korea and originally planned a three hour changeover from Korean Air international to a domestic American Airlines flight at LAX. When the Korean Air flight had to go north to avoid a pretty large storm, it changed my changeover window to 1.5 hours.
Still, according to the airline website, you need to arrive about 1-1.5 hours ahead of time for a domestic flight anyway, so I wasn’t actually late at all. Since AA had access to my itinerary and the flight records, they would have known that my planed would arrive in time. Figuring everything was okay, I showed up at the check-in counter only to be told I’m not on the flight list. You can imagine the trauma that brought forth–my bags were scheduled to be put on the plane, my family was waiting on the other end for me to arrive, and suddenly I’m not there.
Immediately I start asking questions; I had the confirmation number, I had the itinerary, I was on top of things. So what the heck went wrong? I was shuffled off to a customer service kiosk,fwhere I waited in line 10 minutes trying to explain to VERY RUDE employees that I was now in a hurry. They told me to just “wait my turn young lady” (very condescending btw), and then informed me that I had been deleted from the system. It wasn’t an accident at all–AA deleted me on purpose. Unable to answer my questions or resolve the issue, they sent me across the building to another kiosk with less than 45 minutes remaining before my plane left. After another 10 minute wait, I’m told that since my flight was late, they had removed me from the roster. LATE?!?!?! Since when?!?!? I had a whole hour (as recommended by their directions) before I was supposed to leave on the AA plane! The only reason I was late now is because someone took me off the roster! I was FURIOUS with them; they had no right to give away my seat when I showed up on time according to their own guidelines. Finally, they said they thought they might be able to slide me in last minute, but I’d have to run and I wouldn’t get the seat I’d chosen. I was left with 20 minutes to get through security and run to the gate. No apologies were offered, no discount, nothing to make up for the stress. I arrived as the last people got on. While I made it onto the flight, this is one of the worst examples of service I have seen with an airline.
Baggage Allowance:
First/Business Class customers get 3 free checked bags all the time, but it differs for economy depending on your destination. You can find all the rules here, but generally you get a personal item (I always make it a backpack because it counts as a purse but is bigger) and a carry-on. If you want a checked bag, they cost around $30 each for the first 2. I prefer airlines with at least 1 free checked bag.
Boarding:
Yet again of the bad. I arrived at the desk rushing up to ask if I had been added or not, and was yelled at because “you should have been here earlier, we’re boarding now, so you need to hurry up if you want to board” (not the most polite response I’ve ever gotten). Realizing that if I wasn’t on the flight, my bags might not be on the flight I attempted to ask about my luggage. Their response “Ma’am you need to get in line now.” Finally, I was obviously upset and a lovely cleaner woman stopped and asked if I was okay. After explaining my problem, she patted me on the shoulder and hurried off to stop the pilot walking by. She brought him over and he informed me that it should be okay (Thank you both if you read this; you saved me a great deal of grief).
In Flight:
I’ve yet to be impressed with AA flight attendants–their concept of customer service is one of the worst I’ve experienced. Food is horrid and there is little of it; drinks are hard to come by. There are few amenities, and the only entertainment was a tiny tv at the front that you couldn’t really see and the microphones were broken. Trying to sleep didn’t work because the flight was cramped; and I ended up crushed in the middle when I wanted an aisle seat. We still arrived late.
Only positive–for the first time since I’ve been flying with them, the AA plane had a fairly smooth ride.
Luggage Retrieval:
My luggage wasn’t where I was told, and no one was available to tell us where to go. I was happy though to find out it arrived on the plane.
Overall Conclusions
HORRIBLE. This airline was extremely and unnecessarily problematic due to bad business practice on the part of American Airlines. Given the significant issue over my retracted ticket, I would have expected at the least helpful kindness and patience from their staff. That was not forthcoming. I was also expected some kind of apology or reparations for my aggravation, and they acted like I was the problem and that I should be grateful they were working with me to fix it.
For Comparison’s sake, I once arrived at a Korean Air flight check-in fifteen minutes before boarding. They rushed me through check-in, grabbed my bags, and hurried me through to my flight with 2 minutes to spare. Plus, they were exceedingly polite in the process. AA FAILED. I will avoid them in the future.
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Tags: 2013, AA, airline, American Airlines, bad review, baggage, Comments, customer service, Epic Fail, experience, Fail, failure, flight, Korean Air, Opinion, Plane, Review, Reviews, service, United States, US